Configuring an Approval Process for the Loopio Go/No-Go App for Salesforce

When is the Approval Process Used?

When a User initiates a Project using the Go/No-Go App in Salesforce, they will see on of two results after submitting their responses:

1. If the answers met or exceeded the scoring threshold defined by your team, the user will see a Create Loopio Project button
2. If the answers did not meet the scoring threshold, the user will see an option to Submit for Approval. When the user submits the Project for approval, the Go/No-Go Submission will enter the Approval Process

Creating an Approval Process

1. Select the Go/No-Go Settings tab
    

   Tip: Don't see the Go/No-Go Settings tab? Look in the More dropdown, or go to the App Launcher and search for and select Go/No-Go

2. Click Go/No-Go Approval Process on the Set Threshold tile to set up your Go/No-Go Approval Process
   

3. In the Manage Approval Processes For dropdown, select Go/No-Go Submission
   
   

4. In the Create New Approval Process dropdown select Use Standard Setup Wizard
   

5. Enter a name in the Process Name field

6. Enter a Description for the Approval Process (optional), then click Next
   

7. Leave the Entry Criteria options blank and click Next

8. Fill in the options in the Select Field Used for Automated Approval Routing and Record Editability Properties sections and click Next
9. Select an email template (optional) and click Next
10. Select the fields you want to display on your Approval Page Layout by selecting them and clicking the Add (right arrow) button
    
11. (optional) Under Approval Page Fields, select Display approval history information in addition to the fields selected above
    
    
     

    Tip: Select Click here to view an example to see an example of where the selected elements will appear.

12. Under Security Settings, select Allow approvers to access the approval page only from within the Salesforce application. (Recommended) and click Next
13. Specify Initial Submitters- Submission Settings and click Save
14. Select Yes, I'd like to create an approval step now and click Go! to continue to the Defining Approval Actions section of this guide below
    
     

    Note: You can also select I'll do this later. Take me to the approval detail page to review what I've just created and continue with the steps below after viewing the Approval Process Details page

Defining Approval Actions

From the Approval Process Detail page you can define elements of the Approval Workflow process.

Approval Workflow Steps

1. Beside Approval Steps, click New Approval Step
   
2. Enter a Name for this Approval Step
3. Enter a Description (optional)
4. Enter a Step Number and click Next
   
5. Select All records should enter this step. and click Next
6. Select a queue or approver(s) to assign the Go/No-Go Submission to for approval and click Save
   
    

   Tip: Refer to this Salesforce guide [External: Salesforce] Considerations for Setting Approvers for more information on how to set Approvers

7. Select No, I'll do this later. Take me to the approval process detail page to review what I've just created. and click Go!
8. Repeat the steps in this section to create any additional required Approval Steps

Initial Submission Actions

1. Beside Initial Submission Actions, click Add New and select Field Update
   
2. Enter a Name, such as Mark Approval Required
3. Add a description, such as Mark a Go/No-Go Submission as "Approval Required" (optional)
4. In the Field to Update dropdown, select Approval Required
5. Under Specify New Field Value, select True
   
6. Click Save & New
7. Enter a Name, such as Mark Pending Approval
8. (optional) add a description, such as Mark a Go/No-Go Submission as "Pending Approval"
9. In the Field to Update dropdown, select Approval Status
10. Under Specify New Field Value, select A specific value, then select Pending Approval
    
11. Click Save

After completing the above steps, the Initial Submission Actions sections will look similar to this:

Final Approval Actions

1. Under Final Approval Actions, click Add New and select Field Update
2. Enter a Name, such as Final Approval
3. (optional) add a description, such as Action when a Go/No-Go submission is approved
4. In the Field to Update dropdown, select Approved
5. Under Specify New Field Value, select True
   
6. Click Save & New
7. Enter a Name, such as Final Approval Status Approved
8. (optional) add a description, such as Action when a Go/No-Go submission is approved
9. In the Field to Update dropdown, select Approval Status
10. Under Specify New Field Value, select A specific value, then select Approved
    
11. Click Save

After completing the above steps, the Final Approval Actions sections will look similar to this:

Final Rejection Actions

1. Under Final Approval Actions, click Add New and select Field Update
2. Enter a Name, such as Final Rejection
3. (optional) add a description, such as Action when a Go/No-Go submission is rejected
4. In the Field to Update dropdown, select Approved
5. Under Specify New Field Value, select False
   
6. Click Save & New
7. Enter a Name, such as Final Approval Status Rejected
8. (optional) add a description, such as Action when a Go/No-Go submission is rejected
9. In the Field to Update dropdown, select Approval Status
10. Under Specify New Field Value, select A specific value, then select Rejected
    
11. Click Save

After completing the above steps, the Final Rejection Actions sections will look similar to this:

Activate the Approval Process

Once configuration is completed, the Go/No-Go Admin needs to activate the Approval Process. When any Go/No-Go Submission is created with a Go/No-Go Score less than or equal to the defined approval threshold value, it will restrict users from creating a Loopio Project until the record is approved.