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Can I Get Notifications Through Slack?

Updated

Yes! Loopio’s Integration for Slack keeps your Project Participants informed of their Assignments, helping your team stay organized and deliver Projects on time.

Notifications Sent in the Integration for Slack

There are two types of Notifications that are sent through the Integration for Slack: instant Project Notifications and a Daily Digest.

Both Project Notifications and the Daily Digest will appear in Slack as direct messages from the Loopio App:

Screenshot_of_the_Loopio_app_in_the_Slack_app_with_a_new_message_notification_shown.png

 

Tip: Project Notifications can be configured. See “Changing the Notifications Sent Through the Integration for Slack” below.

Project Notifications Sent Instantly

In the Project Workspace, a direct message is instantaneously sent to Users, via the Loopio app in Slack, when:

  • They are assigned a Project Entry
  • A Team they belong to is assigned a Project Entry
  • A Project Entry Review is ready to complete for the User
  • A Project Entry Review is ready to complete for a Team they belong to
  • They are @ mentioned in a comment
  • A comment is left on an Entry they are assigned to
  • A Project Entry they are assigned to is nudged
  • A Project-wide nudge is initiated from the Project Dashboard
 

Note: You will not receive a Slack notification for any actions you have assigned to yourself.

Library Review and Project Assignment Notifications Included in the Slack Daily Digest

A Daily Digest is sent out at approximately 9:00 AM local time (as set in each User’s Slack timezone). This includes a summary of Overdue Assignments, Assignments Due in 3 Days or Sooner, and All Other Assignments.

This summary includes:

  • Project Entry assignments
  • Project Entry Reviews that are ready to complete
  • Library Reviews assigned to them

Assignments for Teams that have not been claimed, or have been claimed by a different User, are not shown in the Daily Digest.

Screenshot_of_Loopio_Daily_Digest_in_Slack.png

Changing the Notifications Sent Through the Integration for Slack

Project Notifications sent through Slack can be configured in two ways:

  • Specific notifications can be turned on or off for all Loopio Users, through the Admin tab
  • Users who are members of more than one connected Slack Workspace can configure their preferred workspace in their Account Details page

Enabling and Disabling Specific Slack Notifications for all Users

 

Permissions Required: The General Admin: Manage Integrations permission is required to configure Slack Notifications in the Admin tab.

  1. Click Admin in the top navigation
  2. Click Notifications
  3. Check off any Slack Notifications you would like your Users to receive
     

    Tip: This change will apply for all Users. Email Notifications cannot be edited.

  4. Click Save
    Screenshot_of_Notifications_page_with_Save_button_indicated.png

Selecting a Preferred Slack Workspace for Project Notifications

 

Note: This option is only available if your Loopio account is connected to multiple Slack workspaces.

  1. Click your name in the top right corner of Loopio
    Screen_Shot_of_account_settings_dropdown_indicated.png
  2. If you are a member of multiple connected Slack workspaces, you will see a Preferred Slack Workspace dropdown menu
    Screen_Shot_of_Account_Details_with_Slack_Workspace_Indicated.png
  3. Select your preferred workspace in the list - this is the workspace where you will receive Project notifications
  4. Click Update

To learn how to set up the Integration for Slack, read more: Setting up the Integration for Slack

Read on to learn more about searching the Library using the Integration for Slack: Searching the Library from Slack

 

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