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How Do I Generate an Answer Using Google Drive as a Content Source?

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Subscription Required: Connectors may require an Add-On to your current subscription. Contact our Customer Success Team or your Account Manager to learn more, or reach out to our Support Team with any questions.

The Google Drive Connector allows you to use your existing Google Drive files as a trusted content source for AI-generated answers in Loopio.

Once connected, Loopio can securely search the text within your Word, PDF, and PowerPoint files in Google Drive and use that content to draft responses, so your answers stay accurate, up to date, and consistent with the documents your team already maintains.

 

Permissions Required:

  • The Project Permission: Participate in Projects invited to and
  • The Project Permission: Generate & Edit Answers with AI and
  • The Project Permission: Can use Google Drive
    are required to use Google Drive to generate answers

Prerequisites

Generate Answers in Bulk Using Google Drive

 

Important: Automated Answers can be run on up to 500 Entries at a time. Automated Answers will only run on unanswered Project Entries. Automated Answers is intended as a first pass at answering your Questions, before you have begun answering them using the other available options.

  1. Click Get Answers at the top of the Project Workspace
    Get Answers Button.png
  2. Select the Sections in which you want to automate your answers
    Selected Sections in Automated Answers.png
  3. Click Continue
  4. Select Google Drive as your desired information source and click Continue
  5. (optional) select specific Google Drive locations to use as a source
  6. Select your desired answer Length and Tone, and enter any additional instructions 
    Get Answers Customize Responses.png
  7. (optional) Select Save sources and prompt as your default for this project if you want to skip steps 2-7 when getting more Answers in the same Project
  8. Click Get Answers

Once answers have been entered in your Project, you'll see a summary of how many were answered with High Confidence and how many responses need further verification. 
Summary of Automated Answers after running.png
You'll also have the option to either:

  • See Entries that have been answered
  • Re-Run Automated Answers with customized settings

Generate a Single Answer Using Google Drive

  1. Open the Project Workspace

  2. Navigate to an Entry that has not been answered yet

  3. Click on the arrow beside Get Answers and select Generate with Connectors
    Image showing a Project Entry with the Get Answers Dropdown active.png

  4. Select Google Drive under Content Connectors

  5. Select whether you want to generate answers from All sites/folders or Specific files/folders

    • If Selecting Specific files/folders then choose the files/folders from which you want to generate your answers using the Google Drive file picker and click Select

  6. Select your desired answer Length and Tone, and enter any additional instructions 

     

    Learn more: What Are the Options When Generating an Answer?

  7. Click Generate Answer

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