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Tip: Make sure that communication@loopio.com is added to your address book, to ensure that you do not miss any of the automatic notifications!
To keep your team informed and on-task, when your email notifications are sent out will differ based on the type of notification being sent.
Note: You will not receive an email notification of any items assigned to yourself.
Looking for information on Slack Notifications? Read more: Can I Get Project Notifications Through Slack?
Project Notifications
When you assign Users questions within a project, we’ll wait 15 minutes to send them an alert email. This allows us to batch their assignments within the 15 minute period together in a single email — reducing email noise.
The email will also let the User know the soonest deadline for the assigned Questions.
Tip: No email notifications are sent when:
- Reassigning the Review of a Project Entry to a New User
- When a Project Entry is moved from Complete to Review
No email notification is sent when a Review of a Project Entry is reassigned.
Leaving a message in the Message Box will send an email.
Library Review Notifications
When a User is assigned a new Review, or has an existing Review due on the next day, they’ll receive a Reviews digest. This is a single email sent overnight (3:00 am Eastern Time) letting Users know what new Reviews have been initiated, what Reviews are due the next day, and what Reviews are overdue.
When a User has overdue Reviews, they will also receive a weekly reminder email. This email is sent overnight on Sundays (3:00 am Eastern Time).
Other Notifications
You'll be immediately notified by email when:
- You're invited to set up your Loopio account for the first time
- You're added to a Project
- You're Nudged by another User - a Nudge is a User-generated reminder that you have tasks to complete