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How Can I Manage Duplicate Content In My Library?

Updated

You can view content that is duplicated in your Library using the Detect Duplicates feature.
This feature allows you to quickly identify duplicate content, compare it to content currently in your Library, delete duplicated content, and even add Alternate Questions to existing Library Entries.

For more information on Alternate Questions, read on: What is an Alternate Question?

 

Permissions Required: Library Duplicates, Level 1 permissions or higher are required to manage duplicate Library Entries.

Viewing Duplicates in Your Library

  1. Click Library in the main navigation bar and select Library Duplicates
  2. You will be presented with 2 types of duplicates

    • Exact Duplicates: Entries with the exact same Question and Answer text

    • Possible Duplicates: Entries with similar Question and Answer text based on their meaning

Deleting Duplicate Content in Your Library

  1. View an individual Library Entry's duplicates by clicking on any Entry in either the Exact Duplicates or Possible Duplicates list. Once clicked, you will be taken to a page containing the main Library Entry and all of its potential duplicates.
  2. Mark all potential duplicates to keep or delete. Once an Entry has been Marked to Delete, a red message will appear to the right of the duplicate entry. 

    You can see your progress using the status bar at the top of the screen.
    A_screenshot_of_the_progress_bar_on_top.png
     

    Tip:

    You can mark potential duplicates in bulk! Click on the gear icon to:

    • Mark all as duplicates

    • Mark all as not duplicates

    • Undo all

    A_screenshot_of_the_settings_dropdown_menu.png
     
  3. Click Done 
  4. Review the details and click Confirm
    A_screenshot_of_the_Confirm_and_Review_Duplicate_screen.png

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