From your Admin page, you can disable a User's account at any time.
Once a User's account is disabled, they will no longer have access to Loopio. A disabled User account can be enabled again by changing their Status to Enabled. They will then receive a new activation email.
Disabling a User Account
- Click Admin in the top navigation
- Click Users
- Select the User whose account you want to disable
- Click Disable User
- Click OK on the warning that appears
- You will automatically be directed to the Users page
Do Disabled Users Count Towards Our Total Number of Users?
No. Disabled Users do not count toward your total number of Users. To provide you with more flexibility, we allow you to change your list of active Users anytime.
Only Enabled and Pending Users will count toward your total number of Users.
Note: Need more Users? Reach out to our Customer Success Team to let them know! Not sure how? Please reach out to our Support Team and we can help.
Will the Work of a Disabled User Be Saved?
All work will be saved in Loopio, even after a User has been disabled. This allows you to maintain consistent records and a full history of all of your RFP content.
When a User is disabled, you’ll still have full records of all the work they completed, and they’ll still be visible within all History records. Disabled Users cannot log in to Loopio to complete any future work.